Our Quality Workmanship Guarantee
At Carlin Co Electrical, we stand behind every job we complete. Our quality workmanship guarantee isn’t just a promise - it’s a reflection of who we are. Founded by Licensed Master Electrician Hamish Carlin, our business is built on a single principle: do it right, or don’t do it at all.
When you hire Carlin Co Electrical, you’re not just getting an electrician - you’re getting the peace of mind that comes from knowing your installation has been completed to the highest standards by qualified, accredited professionals.
What Our Guarantee Covers
Workmanship
Every electrical installation completed by Carlin Co Electrical is guaranteed for quality workmanship. This means that if any issue arises due to the quality of our installation work, we will return and rectify it at no additional cost to you. Our workmanship guarantee covers all labour and installation work performed by our team, including wiring, connections, mounting, commissioning, and testing.
Materials & Components
We use only quality materials and components from trusted Australian and international suppliers. All products we install come with their own manufacturer warranties, and we ensure that installations are completed in accordance with manufacturer specifications to maintain those warranty protections. We never cut corners with inferior materials - every component we use is selected for reliability, safety, and longevity.
Compliance & Safety Standards
Every installation by Carlin Co Electrical is completed in full compliance with:
- AS/NZS 3000 (Wiring Rules) - The Australian/New Zealand Standard for electrical installations
- AS/NZS 3008 - Electrical installations: Selection of cables
- AS/NZS 4777 - Grid connection of energy systems via inverters (for solar and battery installations)
- AS/NZS 3820 - Essential safety requirements for electrical equipment
- Victorian Electrical Safety Act 1998 - All state-specific electrical safety legislation
- Energy Safe Victoria (ESV) regulations - Including mandatory Certificates of Electrical Safety for all prescribed work
A Certificate of Electrical Safety (COES) is issued for every job that requires one. This is your official record that the work has been inspected and meets all regulatory requirements.
How to Make a Guarantee Claim
If you experience any issue with work completed by Carlin Co Electrical, making a guarantee claim is straightforward:
- Contact us - Call 0432 632 346 or email us through our contact page. Let us know your name, the job address, and a description of the issue.
- We’ll assess the situation - In most cases, we can troubleshoot over the phone. If a site visit is needed, we’ll schedule one at a time that works for you.
- We’ll fix it - If the issue is related to our workmanship, we’ll rectify it at no additional cost. If it’s a product or manufacturer issue, we’ll help you navigate the manufacturer warranty process.
We aim to respond to all guarantee claims within one business day and resolve issues as quickly as possible. Your satisfaction and safety are our top priorities.
Why We Offer This Guarantee
The electrical industry has its share of operators who cut corners, use substandard materials, or rush through jobs to maximise profit. Hamish Carlin founded Carlin Co Electrical to be the opposite of that. Our guarantee exists because we genuinely believe in the quality of our work - and we want our customers to feel confident in that quality long after we’ve left the site.
Quality isn’t just about avoiding problems - it’s about building electrical installations that perform reliably, safely, and efficiently for years to come. Whether we’re installing an EV charger, upgrading a switchboard, designing a solar system, or wiring a commercial premises, we apply the same exacting standards to every project.
The Credentials Behind Our Guarantee
Our guarantee is backed by real qualifications, not just words. Carlin Co Electrical holds the following credentials:
- Registered Electrical Contractor (REC 33210) - Licensed by Energy Safe Victoria to perform all classes of electrical work
- Master Electricians Australia Member - The industry’s peak body, recognising electricians who maintain the highest standards of workmanship, safety, and professionalism
- Clean Energy Council (CEC) Accredited Installer - Authorised to design and install solar photovoltaic systems and battery energy storage systems
- Tesla Certified Installer - Approved by Tesla for the installation of Powerwall battery systems and Wall Connector EV chargers
- NETCC Approved Seller - Compliant with the New Energy Tech Consumer Code, ensuring ethical sales practices and consumer protection for solar, battery, and EV charging products
These aren’t just badges - they represent ongoing training, auditing, and a commitment to professional standards that goes beyond the minimum requirements.
Fully Insured for Your Protection
Carlin Co Electrical carries comprehensive public liability and professional indemnity insurance. This means you’re protected in the unlikely event that something goes wrong. We believe in complete transparency - if you’d like to see our insurance certificates or any of our licences, just ask.
Ready to Experience Quality-First Electrical Work?
Whether you’re considering an EV charger installation, solar system, battery storage, switchboard upgrade, or commercial electrical work, our team is ready to help. Every project comes with our quality workmanship guarantee and the confidence that comes from working with licensed, accredited professionals.
Request a free quote or call Hamish directly on 0432 632 346. Let’s talk about your project.