Privacy Policy

Last updated: April 2026

Carlin Co Electrical (“we”, “us”, “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information when you interact with us through our website, phone, email, or in person:

Your name, email address, phone number, and residential or business address when you request a quote, book a service, or contact us. We may also collect details about your electrical service requirements, property type, and preferred appointment times.

How We Use Your Information

We use your personal information to provide and manage our electrical services, respond to your enquiries and quote requests, schedule and confirm appointments, send service reminders and follow-up communications, improve our website and services, and comply with our legal obligations.

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as our scheduling software, accounting software, or marketing platforms), but only to the extent necessary to provide our services to you.

Website Analytics & Cookies

Our website uses Google Analytics and similar tools to collect anonymous data about how visitors use our site. This information helps us improve our website and understand what content is most valuable to our customers. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption, and we regularly review our data handling practices.

Your Rights

Under the Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information held by us. To make a request, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or wish to make a complaint about how we handle your personal information, please contact us:

Carlin Co Electrical
Port Melbourne, VIC 3207
Phone: 0432 632 346
Email: contact@carlinco.com

Our Promise to You

Carlin Co Quality Workmanship Guarantee

Every job completed by Carlin Co Electrical is backed by our Quality Workmanship Guarantee. If you're not completely satisfied with our work, we'll return and make it right - no questions asked.

We guarantee all materials and components are installed to manufacturer specifications and Australian Standards (AS/NZS 3000). Your safety and satisfaction are our top priorities.

Licensed & Insured (REC 33210)

Master Electricians Member

AS/NZS 3000 Compliant

Carlin Co Quality Workmanship Guarantee

Every job completed by Carlin Co Electrical is backed by our Quality Workmanship Guarantee. If you're not completely satisfied with our work, we'll return and make it right - no questions asked.

We guarantee all materials and components are installed to manufacturer specifications and Australian Standards (AS/NZS 3000). Your safety and satisfaction are our top priorities.